Question 1

What’s the difference between ceramic and porcelain tile?

Accepted Answer

Porcelain tile is a type of ceramic tile, but it’s made from denser clay and fired at a higher temperature. This makes porcelain harder, less porous, and more resistant to water and staining. Ceramic is still durable and versatile, but porcelain is often the better choice for high-traffic areas, outdoor spaces, and wet environments.

Question 2

How much tile should I order for my project?

Accepted Answer

We recommend purchasing your net square footage plus an additional 10% for cuts and waste. For natural stone, 15–20% is often advised due to natural variation and sorting. Buying everything at once ensures consistency in colour, shade, and lot.

Question 3

Can tile be used outdoors in Bermuda’s climate?

Accepted Answer

Absolutely. Tile and stone are ideal for Bermuda’s humidity and heat. The key is selecting the right material and finish — typically slip-resistant porcelain or suitable natural stone — along with proper installation and waterproofing systems.

Question 4

Can a floor tile be used on a wall?

Accepted Answer

Yes! Our porcelain floor tiles can be used on any wall application, from bathrooms to backsplashes.  Our wall tiles, which are ceramic, must not be used on the floor as they cannot hold up to any foot traffic.

Question 5

Do I need to seal my tile or stone?

Accepted Answer

Porcelain tile does not typically require sealing. Natural stone and unglazed tiles should be sealed to protect against moisture and staining. Grout should also be sealed. We carry sealers specifically formulated for each material.

Question 6

How do I measure my room(s) to estimate my tile requirements?

Accepted Answer

To measure a room for square footage, use a tape measure to determine the length and width in feet, then multiply the two numbers (length x width = area).

For example, a 10-foot by 12-foot room is 120 sq. ft..

For irregular spaces, break the room into smaller rectangles, calculate the area of each, and add them together.

Question 7

How do I choose the right tile for a shower or bathroom?

Accepted Answer

Consider slip resistance, size, and maintenance. Larger tiles reduce grout lines and create a clean, spacious look. Natural stone offers warmth and luxury but requires sealing and proper care. Porcelain is a low-maintenance and highly durable alternative.

Question 8

What tile works best for high-traffic areas?

Accepted Answer

Look for tiles with higher durability ratings (Class 4 or 5 for residential and light commercial use). Porcelain is often the top choice for entryways, kitchens, and commercial environments due to its strength and resistance to wear.

Question 9

Can I mix different tile sizes and patterns?

Accepted Answer

Yes — and it’s a great way to add visual interest. Using multiple sizes of the same tile or incorporating mosaics and borders can define spaces and create focal points. Many manufacturers even provide layout formulas for patterned installations.

Question 10

How do I clean and maintain tile and grout?

Accepted Answer

Warm water and a mild, pH-neutral cleaner are usually all you need. Avoid acidic cleaners (like vinegar), bleach, or abrasive materials, as they can damage tile and grout. Regular sweeping or vacuuming helps prevent surface scratching.

Question 11

What should I bring to my showroom visit?

Accepted Answer

If you’ve created a Wishlist from our website, share your Wishlist number from your email confirmation. Bring room measurements, drawings (if available), and samples of cabinetry, paint, countertops, or flooring. Photos of your space and inspiration images also help our Client Representatives guide you toward selections that align with your style and budget.

Question 12

Why should I purchase all my tile at once?

Accepted Answer

Tiles can vary slightly between production runs in shade and size. Purchasing everything together ensures consistency and avoids potential mismatches if additional material is needed later.

FAQs

Frequently Asked Questions